FAQs
We are closely monitoring and following the ever-changing FDA guidelines for food safety during this crisis. Please visit the FDA website for the most up-to-date answers to food safety questions.
Q. Will people that are handling my food by wearing gloves?
A. Yes. We are following all of the social distancing and safety protocols for food preparation and delivery. Gloves, hair nets, beard nets and masks are all worn by our team. We are all separated 6ft apart during preparation. Our pickup is a no-contact pickup operation where we will place the order in your trunk and you don’t even get out of your vehicle. For delivery, we will text you when we are on our way, ring your doorbell and leave the package on your porch or where directed.
Q. Can I donate more than 1 meal?
Q. Can I order some food from each of the restaurants?
Q. Are there Gluten-free options?
Q. How do I reheat the food?
Q. Can I reorder regularly?
Q. Can I send food to my mother or another family member?
Q. Can I order for same day delivery?
A. At this point, we require 48-hour advanced notice since the food is prepped and made fresh and then frozen immediately. However, if there is a unique situation, we will always try to do our best to accommodate you. Please send a note to alyssa@stockthefreezer.com