FAQs
We are closely monitoring and following the ever-changing FDA guidelines for food safety during this crisis. Please visit the FDA website for the most up-to-date answers to food safety questions.
Q. Can I donate more than 1 meal?
A. You can donate 1 meal or as many as you like. There are discounted prices for larger amounts of meals.
Q. Can I order some food from each of the restaurants?
A. Yes! With Stock the Freezer Marketplace, you can now choose from a variety of participating restaurants all on one order!
Q. Are there Gluten-free options?
A. Each restaurant offers different items. Some have gluten-free options, vegan options and other allergen specific requests. We encourage you to browse the menu and see what they have to offer.
Q. How do I reheat the food?
A. Each product has reheating instructions on it. Each product is slightly different, so please refer to the heating instructions on the package.
Q. Can I reorder regularly?
A. We would love that! At this point, we don’t have the subscription order set up, but it is something we are working on for the near future.
Q. Can I send food to my mother or another family member?
A. You can and that is one of the things we encourage. You will need to put their information in the delivery instructions section of the checkout page. If you have any special instructions, please place them in the “notes” section.
Q. Can I order for same day delivery?
A. At this point, we require 48-hour advanced notice since the food is prepped and made fresh and then frozen immediately. However, if there is a unique situation, we will always try to do our best to accommodate you. Please send a note to info@stockthefreezer.com